Getting a new HVAC system installed is a big step—whether you’re building a new home, upgrading an aging unit, or finally addressing years of inconsistent comfort. At Rick Rasch Heating & Cooling, we believe that the installation experience should be just as reliable and comfortable as the system we install.
In this post, we’ll walk you through the entire process of an HVAC installation, from the first phone call to your first cozy night in. If you’ve never had a system installed before—or if your last experience was less than ideal—this guide is for you.
Step 1: The First Call or Online Request
Your journey begins with a simple call or online service request. At Rick Rasch Heating & Cooling, we pride ourselves on fast responses—usually within 15 minutes during business hours.
We’ll ask a few quick questions:
- Is this a replacement or a new install?
- What problems are you currently experiencing?
- How old is your existing system?
- Any specific comfort goals or concerns?
From there, we’ll schedule an in-home consultation, often as soon as the next day.
Step 2: The In-Home Consultation
During your consultation, one of our experienced technicians will:
- Assess your home’s layout, size, insulation, and airflow
- Inspect your current system (if applicable)
- Discuss your budget and energy efficiency goals
- Recommend systems that meet your needs and qualify for rebates
You’ll receive a clear, detailed quote—including equipment, labor, tax credits, and any applicable rebates. We’re big on transparency. No surprise fees, no pressure sales.
Step 3: Choosing Your Equipment
We’ll help you select the right system for your home. We carry top brands known for efficiency, reliability, and long-term value.
Options include:
- Central air conditioners
- Furnaces (gas, electric, dual-fuel)
- Heat pumps
- Ductless mini-splits
- Smart thermostats
We also discuss options like whole-home humidifiers, air purifiers, and zoning systems. Many of these upgrades qualify for Ameren Missouri rebates or federal tax credits, which we help you claim.
Step 4: Installation Day
Most installations are completed in a single day. Here’s what to expect:
Our team arrives on time with fully stocked trucks—ready to work. We protect your floors, wear boot covers, and treat your home with care.
We remove old equipment safely and dispose of it according to local environmental guidelines.
We install your new system, including:
- Indoor and outdoor units
- Thermostats and sensors
- Ductwork adjustments (if needed)
- Electrical connections
Safety is our priority. All gas, electrical, and refrigerant work is done to code, tested, and double-checked.
We test the system thoroughly before leaving—ensuring optimal performance, proper airflow, and correct thermostat function.
Step 5: Your Personalized System Walkthrough
We don’t just install and leave. We walk you through every detail:
- How to use your thermostat
- How and when to replace filters
- What noises or signs to watch for
- Recommended temperature settings for efficiency
We’ll also discuss maintenance plans and how to get the most from your warranty.
Step 6: Follow-Up & Support
A few days after installation, we follow up to make sure everything is running smoothly. If you have questions, we’re always here to help.
We keep a record of your system, so if you ever need a tune-up, emergency repair, or warranty service, we know exactly what you have.
Common Questions We Hear
“How long will it take?”
Most residential HVAC installations take 4–8 hours.
“Do I need to be home?”
We recommend being present during the walkthrough, but we can accommodate your schedule.
“Can I finance the installation?”
Yes! We offer flexible financing options, including 0% interest for qualifying customers.
“What if there’s a problem later?”
We stand behind our work and offer warranties on equipment and labor. Plus, our trucks are always ready for fast support.
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